Telecommunications Infrastructure Support Lead Customer Service & Call Center - Fort Campbell, KY at Geebo

Telecommunications Infrastructure Support Lead

Company DescriptionLink Solutions, Inc.
delivers reliable and effective Information Technology services to government clients in support of critical mission needs.
Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud, and Mobility services.
Link is quality and compliance-focused, under our guiding philosophy Mission First, Customer Always.
If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions.
We are ISO 9001:
2015, ISO 20000-1:
2018, ISO 27001:
2013 certified and appraised for CMMI ML3 for Services and Development.
Job DescriptionLink Solutions is seeking a Telecommunications Infrastructure Support Lead to join our team at Fort Campbell, KY.
Must be a US Citizen Must possess a T3 security clearance Non-remote (relocation incentive available) Link Solutions is seeking a Telecommunications Infrastructure Support Lead who is BICSI RCDD certified to assist our government client in operating and maintaining the information and infrastructure systems at Fort Campbell and all associated remote sites.
Job
Responsibilities:
Provide technical guidance for directing and monitoring information and telecommunication systems operations.
Oversee an experienced team in the management and support of enterprise-level infrastructure.
Work with government customers to identify needs or opportunities for improvement.
Plan and implement large-scale projects with no impact on daily operations.
Provide oversight for a variety of tasks and activities that are broad in nature and are concerned with technical support, cyber security, IT operations, CAD, and telecommunications.
Provide quality assurance review and the evaluation of new and existing tools and technologies.
Provide planning, quality assurance, and control support (QA/QC).
Ensure assigned tickets are addressed with our government client.
Serve as POC for the RNEC to coordinate and schedule exercise support.
Design and document new and/or updated inside and outside plant cable infrastructure to include conduit, cable trays, copper, coax, and fiber optics.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Qualifications US Citizen Active T3 security clearance Five (5+) years experience in telecommunications infrastructure, facility design, and installation.
Three (3+) years in a supervisory or lead position.
Knowledge and experience of BICSI rules, regulations, and standards.
Experience developing layout and design for technology systems including voice, data, and structured cabling.
Knowledge of OSHA safety regulations and industry standards and practices.
Knowledge of NEC, IEEE, EIA, TIA, industry standards, and other applicable codes related to the design and layout of IT, and telecommunications systems.
Knowledge of I3A standards, as well as infrastructure planning.
Experience with MS Office Suite.
Preferred:
BA/BS degree in Engineering, Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts.
Project Management experience (PMP/PMI CE) BICSI Registered Communications Distribution Designer (RCDD) certification.
Knowledge of TMS I3A and UFC guidelines Knowledge of TIA/EIA 568 Commercial Building Cabling Standards.
Knowledge of ISP, OSP, ITS, and Land Mobile Radio technologies.
Familiar with C4IM standards, services, and requirements.
Able to multitask, prioritize, and manage time efficiently Accurate and precise attention to detail.
Strong written and verbal communication skills.
Excellent analytical, quantitative, and organizational skills.
Good interpersonal skills and communication with all levels of management.
Additional InformationThis opportunity is contingent upon successful award and contract negotiation which is currently in process.
Link Solutions Inc.
offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more.
Link Solutions, Inc.
is an EOE.
AA/M/F/D/V.
We participate in the E-Verify Employment Verification Program.
All your information will be kept confidential according to EEO guidelines.
Recommended Skills Analytical Attention To Detail Cad Certified Project Management Professional Communication Computer Security Estimated Salary: $20 to $28 per hour based on qualifications.

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