SFL-TAP Installation Liaison Analyst- Fort Campbellž KY

Company Name:
Serco Inc. (Serco) is the Americas division of Serco Group, plc, one of the world's leading and most admired service companies. Serco serves Federal, state and local governments, along with the Canadian government and commercial customers. We help our customers deliver vital services more efficiently, while increasing the satisfaction of their end customers. Headquartered in Reston, VA, Serco has approximately 10,000 employees with an annual revenue of $1.2 billion and is part of a $7 billion global business that helps transform government and public services around the world. Serco recognizes that our employees are our most valuable asset. Our successes directly relate to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. Our employees personally can make a difference. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team. Serco is an equal opportunity employer committed to diversifying its workforce (Race/Color/Gender/Religion/National Origin/Disability/Vets).
Functional Area:
Personnel & Social Services
The Citizen & Defense Services business unit provides support in three major areas: business process services, where we perform the actual function that the process is relate to; business process related software, that helps us manage the various components, the systems associated with the software in the process; and then there is a business process management which is used to help design and track the performance of the specific business process. The business units work supports primarily the Department of Homeland Security, the Department of State, and the U.S. Patent and Trademark Office. We support our clients with a work force of over 2600 Serco and Serco subcontractor employees and provide mission critical support services that primarily support Immigration, Visa Processing and Commerce. The business unit also has approximately 2000 employees and operates at hundreds of locations across the United States and overseas in Korea, Japan, Italy, and Germany. We provide personnel services to military personnel, military families, and civilians working for the military. Our capabilities address a wide range of managed services, as well as the complete military lifecycle which includes recruitment, to active duty through retirement.
Job Description:
The SFL-Tap Installation Liaison compiles, maintains, verifies and may interpret data in accordance with plans developed by others, performs basic trend analyses of data in order to identify any potential technical and management problems, assists with drafting reports of findings along with related documentation for higher level review, relies on instructions and pre-established guidelines to perform the functions of the job, and works under immediate supervision. This individual will be responsible to do the following:
Prepare monthly command level briefings.
Collect, gather, analyze, and report the effectiveness and timeliness of tasks at post-level.
Prepare weekly command level reports.
Provide ad hoc reports to the Government. Analyze and report on SFL-Tap events to determine throughput, attendance, and facility/resource usage weekly.
Identify, plan, organize, research, collect, analyze, conceptualize, and interpret information to solve problems and assist in the development of plans and courses of action in execution and implementation of VOW Act.
Conduct studies, collect data, review reports and workload, and perform analysis of other empirical data.
Perform trend and change analysis, conduct reviews, identify problem areas, forecast probable effects of change, interpret policy effect on programs, and develop recommendations.
Collect verify, analyze, and interpret transition and job assistance program reports.
Prepare narrative presentations, fact sheets, information papers, briefings, graphs, memos, charts and other papers.
Work is generally performed in a normal office environment where there is minimal exposure to unpleasant and/or hazardous working conditions. Job assignments may require working at client site where working conditions may vary. Travel may be required.
Required Skills and Experience:
Requires Bachelor Degree or equivalent plus up to 3 years' transferrable experience.
Must have knowledge and applied experience of commonly-used concepts, practices, and procedures within the field
Applicants must be U.S. Citizens and successfully undergo a background investigation (National Agency Check)
Military Veterans and Spouses encouraged to apply.
Job ID: 51541070
Location Information: Fort Campbell, KY 42223-6007
Employment Type: Full time

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